Unite and orchestrate customer journeys through a centralized platform
Combine individual interactions across channels and touchpoints
Increase customer engagement by delivering relevant information and offers at each step
Build long-term brand trust by orchestrating journeys tailored to individual needs
Build a robust data foundation to understand and protect your customers
Unify data from multiple systems to identify, understand, and engage with customers in accordance with the right data usage policies
Create a holistic understanding of your customers with a customer data platform
Sharpen your analytics by breaking down silos between data sources and channels
Deliver highly personal and consistent experiences on the fly with event-driven communications
Leverage automation and predictive analytics to improve journeys over time
Identify patterns and act proactively by leveraging predictive analytics
Automatically re-segment audiences and trigger communications based on 360-degree customer views
Deliver the next best experience with machine learning capabilities
Achieve customer experience excellence
Cognizant Netcentric is the end-to-end digital partner that transforms brand experiences into next generation customer engagement by leveraging the Adobe Experience Cloud.